Terms & Conditions
By booking a photography or videography service with Shiino Photography, the Customer does hereby:
• Acknowledge that NO BOOKING IS CONFIRMED and NO SERVICES WILL COMMENCE WITHOUT PROPERLY PAID DEPOSIT or FULL PAYMENT as listed on this site.
• Acknowledge and agree to schedule a photo or video review/selection session immediately after to up to 48 hours after the shoot is complete.
• Understand and accept the 4 - 6 business day Turn Around time for the receipt of photos and the 6 - 10 business day Turn Around time for the receipt of videos.
• Acknowledge that he/she is allowed ONE booking reschedule without additional charge (free).
• Acknowledge and agree to promptly pay a $35 rescheduling fee PER BOOKING RESCHEDULE after the one free booking reschedule has been used.
•Acknowledge that there is a NO REFUND POLICY in place unless there is witness and proof of gross negligence on the part of Shiino Photography such as “no call, no show” for booking, failure to deliver product in the turn around time frame without communication and reason, or extremely poor product quality.
•Acknowledge that all photography and videography bookings include a creative planning session and that it is to be scheduled by the Customer no less than 5 business days prior to the booking date.
•Acknowledge that Shiino Photography will properly request permission to use photos or videos for promotional use and Customer has the right to decline or allow use of photos and videos from PAID services. For Pro Bono, Trade for Pay, Service for Service, and all non-monetary exchange booking arrangements, all photos and videos are the sole property of Shiino Photography.